For groomers
Premium for dog groomers
Every listing is free and stays free, and enquiries by email are free on any claimed listing. Premium costs £12 a month and adds your own price list, photos of your work, availability, a note on your enquiry form and rebook reminders. It includes a yearly check by a person, and the Owner verified badge once that check is done. Premium never changes where your listing appears.
What Premium includes
| What you get | Claimed, free | Premium, £12 a month |
|---|---|---|
| Listed on town, county and service pages | Yes | Yes |
| Corrections and removal | Yes | Yes |
| Owners' enquiries by email, with their dog's details | Yes | Yes |
| Monthly report: views, number taps, enquiries | Yes | Yes |
| Printable consent and intake forms | Yes | Yes |
| A yearly verification check by a person | No | Yes |
| Owner verified (paid check) badge, once the check is done | No | Yes |
| Premium (paid plan) badge | No | Yes |
| Your price list, showing each owner their own dog's price | No | Yes |
| Up to 12 photos of your own work | No | Yes |
| Taking new clients flag and next free week | No | Yes |
| A note above your enquiry form | No | Yes |
| Rebook reminders that name you and link to your profile | No | Yes |
| Where your listing appears | Unchanged | Unchanged |
Enquiries and the monthly report start once you claim the listing, which is free. Premium covers one listing.
How the verification check works
A person contacts you on the phone number or email address your business already publishes, never on one sent to us, and confirms that you run the business and that the listing's details are current. The Owner verified badge appears once that check is done, not when you pay. It lasts a year from the check, and each year the check is made again. It does not check qualifications, insurance or the standard of your grooming, and the badge does not say it does.
Does paying move a listing up?
No. On every town, county and service page the order is how recently a listing's public details were checked, then how complete they are. Premium buys no position, now or later, and a paid check never changes that date.
What do the badges mean?
Owner verified (paid check): within the last year a person confirmed with the business, on the phone number or email it already publishes, that it runs this listing and that the details were current. It comes with Premium. Premium (paid plan): the business pays for the Premium tools. Both carry the word paid wherever they appear, and neither is a review, a rating or a recommendation.
The small print
- Who you pay
- DogGrooming.Trade, whose address is in the terms. Stripe takes the payment; card details go to Stripe and never reach this site.
- Prices
- Premium is £12 a month, and it is the only paid plan. No VAT is charged.
- Renewal
- Premium renews automatically every month until you cancel.
- Cancelling
- Any time, from Manage billing in your dashboard. It takes effect at the end of the period you have paid for, and the plan is not renewed after it. There are no refunds for part of a period except where the law requires one.
- Buying as a business
- Premium is sold to grooming businesses for use in the business, and you confirm that, and that you accept the terms, with a tick box before you pay.
- One listing per plan
- Premium covers one listing. If you run two listings, for example two salons, each needs its own Premium for the paid tools to show on it.
- When a plan ends
- The badges come off at the end of the paid period. Your price list, photos, reply note and availability stop showing at once, are kept for 90 days in case you come back, and are then deleted. Enquiries are free, so they carry on, and each is deleted 12 months after it arrived. Your listing stays where it is.
Questions
How do I start?
Claim your listing on the claim page. If your email address is on your own website's domain the claim is approved at once; otherwise a person checks it against the details your business already publishes. Then sign in with a one-time link and choose Premium from your dashboard, or stay on the free claimed listing.
Do I need Premium to get enquiries?
No. Enquiries by email are free on every claimed listing, with no lead fee, no booking fee and no commission. An enquiry is an owner's message with their dog's details, and you reply to them directly.
Why is there no badge straight after I pay?
Because the badge says a person has checked, and that happens after you pay. We contact you on the phone number or email your business already publishes, usually within two working days, and the badge appears once the check is done.
How does the price list work?
You enter a price for each size of dog, what each coat type adds, and what knots and matting add. An owner who has done the coat check sees the total for their own dog on your profile, labelled as coming from your price list. You still confirm the price when you see the dog.
How do rebook reminders work?
An owner asks on your profile to be reminded when their dog is next due. The reminder email names you and links back to your profile. Reminders that name a groomer are part of Premium; without it, an owner's reminder links to the coat check instead.
Can I cancel?
Yes, at any time, from Manage billing in your dashboard. The plan runs to the end of the period you have paid for and is not renewed. Your listing carries on as a free claimed listing, in the same place.
When does the Owner verified badge come off?
When Premium ends, and also if the yearly re-check is not done, because a badge that outlives its check would be a false claim.
Which photos can I add?
Photos you took of dogs you groomed, with the owners' agreement. No stock images and no pictures from other businesses.
Free for every groomer
The matted coat consent form and dog intake form are free to print with your business name, claimed or not.